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OwnCube News

This web page publishes news about OwnCube and our services.

Instant setups
16 April, 2018

From 05/01 on we will take our API for the new packages online, and thus are able to offer an instant setup for almost all packages. Therefore, an order can be fulfilled within a few seconds, as well as an upgrade of packages, extensions and addon orders.



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Business customers / SLA livechat
16 April, 2018

This very week we will launch our new livechat for business customers, which will be available 24h per day and help our business customers in terms of support and requests.

Business SLA customers will receive a link to the business customer area by mail.



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* ! Two-Factor Authentication Customerpanel *
16 April, 2018

What is Two-Factor Authentication?
Two-factor authentication adds an additional layer of security by introducing a second step to your login. It takes something you know (i.e.: your password), and adds a second factor, typically something you physically have (such as your phone). Since both are required to log in, in the event an attacker obtains your password two-factor authentication would stop them for accessing your account.

 

Time Based Tokens
Time Based Tokens work with any OATH software such as Google Authentication for Android, or Apple’s OATH Token App for example.
Once activated, users will be required to provide a second form of Authentication that only they have access to. This Authentication comes
in the form of a 6 digit passcode that expires every 30 seconds.

 

Upon initial signing once Token Based Two Factor Authentication is actived, users will be presented with a QR code to scan using their smartphone or tablet device.
Once this is scanned, their device will then store authorization to generate a pass code and authentication to our customer panel.
Every 30 seconds, a new 6 digit code will be generated through their OATH application of choice which will be used as their second form
of Authentication during login to the customer panel.



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* Twitter / Facebook "delete" *
16 April, 2018

After long team consideration and discussion we have decided to deactivate our Twitter & Facebook account, and to not publish any info or answers anymore. As you will now find all the news and information on our NEWS site, there will be no drawback regarding communication for our customers. On the contrary, the NEWS site is hosted by us and on our servers, no external companies involved. We also provide an RSS feed.



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* New network status site *
16 April, 2018

We are happy to announce the launch of our network status site, which you will find at owncubestatus.site or directly on our webseite from now on. We will keep you informed about current failures, scheduled maintenance, or other network/service problems.



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