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OwnCube - Blog and News

Information, news and innovation by and on OwnCube

As already announced - our new website and packages are LIVE

Dear customers, dear visitors, dear prospective clients, We are proud to present our new website. There have been a lot of changes, and innovations have been added. OwnCube is going to focus more on the "basic idea" OWN CLOUD in the future. That's why we included our new Dedicated Nextcloud/ownCloud Server in our offer. For the first time, these new products offer you 100% control of the server where you host your Nextcloud. A Dedicated Server comes with pre-installed OS + webserver + database server + Nextcloud/ownCloud + Collabora and TURN in order to offer you all the functions that Nextcloud provides. All this is available and included in our new Dedicated Server Packages, however not in Single Packages. Admin Packages, however, provide the option of booking a Collabora + Turn Server as Addon. Collabora and Turn installation are done by our team.

Another highlight is our NGINX Performance Cloud hosting. All new Admin Packages are installed on our new Performance Servers with Nginx. As we don't use any hostingpanels such as WHM/Cpanel ... there, and we have extensively tested our configurations for the servers, we are now able to offer you even more safety and performance for your cloud on these new servers. Current tests show up to 600% faster pageload in the WEB, as well as better connection and faster UP/DOWN-loads than on the "old" systems. We are eager to move all our current customers to these systems as well. Please, keep in mind, however, that we can only move customers who do not have a hosting option ( which we offered some time ago ).

7-day money-back guarantee

New on OwnCube: we offer you a 7-day money-back guarantee! You can try all our services without any risk. We want you to be satisfied, that is why we as an experienced cloud provider offer an exclusive money-back guarantee: in case of any dissatisfaction you can withdraw within 7 days without justification, and we will refund the full amount. For a fully free-of-charge test you can simply use a free OwnCube subdomain at your order and refrain from booking additional service during your test period. Test and see, no risk, for 7 days!

New support team at OwnCube

Another measure to meet the requirements of full customer satisfaction was the modification of our support team. From now on we provide a new, well-trained support team for requests and issues concerning our service. Our new "quality management" will check support tickets in detail and will pursue 100% customer satisfaction by all means. In case of any dissatisfaction we will provide direct management contact, via customer menu and e-mail at any time.

New status site for failures and maintenance

We now have a special status site, which is not hosted at an external provider anymore: https://status.owncube.com/ There you can find announcements concerning maintenance, failures and important information regarding our services. You can simply subscribe to our Status Mailinglist and you will automatically receive an email notification in case of a new post on our status site. In it you will find the status to the entry and the full information by our technicians.

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