Support 26.10.2018 - National holiday

  • 23rd October 2018

Dear customers,
26.10.2018 is a national holiday in Austria and so only Business support is available.

Private usage SLA and Premium SLA support will be available on Monday 29.10 again.

If you need urgent support, please use a onetime urgent addon or upgrade your SLA in your client area.


Team OwnCube

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V14 testing *update/supportet*

  • 1st October 2018
Dear customerswe currently test V14 and will inform you when its stable.Because of the some bugs and issues we found ,we do not recommend to update yet.V14 is supportet for: Single clouds, Admin, vps... clouds WITH update addon. New orderes of course have V14 installed. Without update addon we do not recommend to update and wait for a bug fix ...
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Data Processing Agreement (DPA)

  • 24th May 2018
When is there an official order or commission for data processing? As soon as you or your customer stores personal data on a server with us, it is defined as an order or commission for data processing according to Article 28 of the GDPR (General Data Protection Regulation, a European Union regulation). If this applies to you, you are required by ...
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We updated our Privacy Policy

  • 23rd May 2018
Dear customers and users, As you may have heard by now the new European General Data Protection Regulation (GDPR) is coming into effect from 25th May 2018.We made some changes to our Privacy Policy to make them more clear and detailed.We’ve updated the Policy to reflect changes in data privacy laws, specifically the General Data Protection ...
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