For our cloud Admin and Dedicated Server Packages we offer a backup service, which is accessible per SSH and FTP.
For Admin Packages we establish a backup service on our shared server and provide you with the relevant access data.
For Dedicated Server Packages you get the relevant login details only. So you can generate hourly, daily, weekly, ... backups yourself, using a backup programm or simply Rsync,... . If you need help, we will gladly provide you with one of our shell scripts. The backup service size can be chosen by you, with an option of upgrading anytime in case you need more space.
For online editing of documents, charts, presentations, ... a Collabora Server is required. As this is a "dedicated" provision, which means provision and installation for every single customer without concurrently installations on one Node. This is available as ADDON only. The same applies for the TURN service, which is also included in this service. You will need the STUN/TURN service if you intend to use the Videocall app or SpreedMEen, for instance, and the participants are located in different networks, firewall settings restrict access or cannot establish peer-to-peer connections. The STUN/TURN server is used to transfer real-time data via a public network.